雅思G类小作文书信范文

　　雅思G类小作文书信范文

　　一、雅思G类小作文书信范文：日常信

　　（一）题目：

　　You are writing your first letter to a pen pal. Introduce yourself and tell her that you will be visiting her country during the summer vacationand suggest meeting her.(日常信)

　　范文：

　　Dear Sue,

　　How are you? I obtained your name and address from Pen Pal International. I am very glad to write to you and we become pen pals.

　　亲爱的Sue：

　　你好吗?我从国际笔友那里获得的你的姓名和地址。很高兴给你写信并成为成为笔友。

　　Let me first introduce myself. I’m currently working as an English teacher at Shanghai Onlytoya College. I graduated from Shanghai Foreign Languages University in 1988, majoring in English literature and linguistics. I got my Master’s degree in pragmaticsin 1998. I like playing erhu (a kind of Chinese musical instrument) and listening to pop music. I am also very interested in traveling. Oh, yes, I am a great bar-goer!

　　让我先介绍一下我自己：我目前在上海昂立托雅学院做英语教师。我1988年毕业于上海外国语大学，主修英语文学与语言学，并于1998年获得了语用学硕士学位。我喜欢拉二胡(一种中国乐器)和听流行音乐。我还对旅行感兴趣。噢，对了，我喜欢泡酒吧。

　　This summer, I will be traveling to Australia. I will be attending a conference on behalfof my college in Sydney from July 10 to 16. After the conference, I plan to do some sightseeing in Australia, maybe five more days. If you are free, I would be very happy to meet you in person. Perhaps we could have lunch together.

　　这个夏天我将去澳大利亚。我要代表我们学院参加7月10-16日在悉尼的一个会议。会后，我计划在澳大利亚观光游览一番，可能有5天多的时间。如果你有时间，我很想与你本人见一面，或许可以一起吃个午饭。

　　Well, let me finish here. I am already eagerly awaitingyour reply to this first letter. Please tell me all about yourself and your interests. I hope we can become good friends.

　　好了，我就写到这里吧。我已经迫不及待地在等你的第一封信了。请告诉我你的情况以及你有什么兴趣。希望我们可以成为好朋友。

　　Yours truly,

　　Kenny Gao

　　你真诚的

　　Kenny Gao

　　（二）题目：

　　A friend of yours is going to your home city for a conference. He will spend a few days there. He has written you a letter, asking for advice about things to see and to do while he is there. Write a letter to him and give him some advice.(日常信)

　　范文：

　　Dear Mr. More,

　　Thank you for your letter dated August 23, 2006. I was very pleased to learn that you will be visiting Shanghai from September 25 to 30. I hope the following information will help you enjoy your stay in my hometown.

　　亲爱的More先生：

　　谢谢你 2006年8月23日的来信。很高兴获悉您将于9月25-30日到访上海，希望以下信息可以助您在我的家乡过得愉快。

　　First of all, Shanghai is a big and busy city. There are many internationalquality hotels and restaurants as well as shopping centers and entertainmentplaces.

　　首先，上海是个大而忙碌的城市。这里有很多国际标准的宾馆和餐厅以及购物中心和娱乐场所。

　　However, I think you would like to see some interesting places that well represent the city. I know you are interested in art and history, so firstly, I suggest you visit Shanghai Museum, one of the biggest in China.

　　然而，我想您希望看一些能够代表这座城市的有趣的地方。我知道您对艺术和历史感兴趣，所以，首先我向您提议上海博物馆，中国最大的博物馆之一。

　　Secondly, not far from the museum is the famous Bund, where you will also have a wonderful view of Pudong: the OrientalPearl TV Tower, and Jinmao Tower—the third highest building in the world! You will see people from all over the world touring around the Bund.

　　其次是离博物馆不远的外滩，在那里您将可以饱览浦东的景色：东方明珠电视塔、金茂大厦-世界第三高的建筑!您在游览外滩的时候会看到来自世界各地的人们。

　　Other interesting places are Suzhou—a beautiful city that is famous for its gardens; Hangzhou, capital of Zhejiang Province, which is very famous for its West Lake. If you would like to see an old-fashioned village with the most distinctivefeatures of the region of waters in the Changjiang River Delta, I will highly recommend Zhouzhuang, which is about a one-hour drive from Shanghai.

　　其它有趣的地方是：苏州，一个美丽的城市，以园林而闻名;杭州，浙江省的省会，以西湖而闻名;如果您喜欢看长江三角洲最具水乡特色的一个古典村落的话，我会向您高度推荐周庄，离上海约一小时的车程。

　　I hope these suggestions will be helpful. As you only have a short stay in Shanghai, you probably will not be able to do much more sightseeing. But if I can help in any other way, please let me know.

　　我希望这些建议能够对您有所帮助。因为您在上海只能做短暂停留，所以，您可能无法做太多的观光，但如果我能在任何其它方面帮上您的忙，敬请告知我。

　　Looking forward to meeting you here in Shanghai!

　　Yours sincerely,

　　Kenny Gao

　　期盼在上海这里见到您!

　　您真诚的

　　Kenny Gao

　　二、雅思G类小作文书信范文：申请信

　　题目：

　　You have seen a job advertised in your local newspaper. Write a letter of application. Introduceyourself and give details of your experience and say why you’d like the job.(申请信)

　　范文：

　　Dear Sir or Madam,

　　I’m writing in response to the advertisement you placed in Chicago Newsdaily for a librarianon Monday, Aug. 23.

　　亲爱的先生/女士：

　　我是看到你们 8月23日星期一在《芝加哥新闻日报》上招聘图书管理员的广告后才写此信的。

　　I graduated with a Master’s degree in telecommunicationsin 1992 and began my career at California State University as a young teacher. In 2002, I was promoted to associate professor and DeputyDirector of the Department of Telecom Engineering.

　　我于1992年硕士毕业，专业为电讯，然后便成为加利福尼亚州立大学的一名年青教师。2002年，我晋升副教授、电讯工程系副主任。

　　In the past ten years, I have been actively involved in academic researches and have published several articles in “Telecom Now”, “Engineering Research” and “Telecom Strategies”. I also teach marketing strategies on a part-time basis at the university.

　　在过去的十年里，我积极从事学术研究，并在《当今电讯》、《工程研究》和《电讯战略》上发表了多篇文章。我还兼职在本校教授市场战略。

　　However, my husband has recently been relocated to Chicago by his company and I am, therefore, seeking a position in the same area in Chicago.

　　然而，我丈夫最近被其所在的公司调往芝加哥，因此，我也期望在芝加哥自己所从事的行业领域找到一份工作。

　　I have enclosed my resume that outlines in detail my qualificationsand experience as well as an open letter of recommendation from California State University.

　　我附上了自己的简历，里面详细列明了我的资历和经历，还有一封加州大学的公开推荐信。

　　Please give me a feedback at your earliest convenienceif my qualifications meet your requirements.

　　如果我的条件达到了贵方要求，请尽快给我一个答复。

　　I look forward to hearing from you soon.

　　Yours sincerely,

　　Sue Huang

　　期盼受到您的复信。

　　您真诚的

　　Sue Huang

　　三、雅思G类小作文书信范文：建议信

　　（一）题目：

　　A hotel you stayed in recently asked guests to write to the manager and suggest ways in which they could improve their service. Write a letter to the manager, explainwho you are, say what you liked about the hotel, and suggest ways in which they could be improved.(建议信)

　　范文：

　　Dear Manager,

　　I’m writing in response to your invitationto guests who have recently stayed at your hotel to suggest ways in which you could further improve your service.

　　亲爱的经理：

　　我是看过你们给最近落脚贵宾馆的客人的邀请函后写此信的，你们在信中邀请客人做些提议，以便你们可以进一步改善服务。

　　I was a guest at your hotel last month and I found that the level of customer service was excellent. Indeed, every member of your staff, from the manager to the room-cleaning maid, was, without exception, extremelypolite and helpful. The standard of the rooms was far beyond what I had expected.

　　我上个月曾入住贵宾馆，发现你们的客户服务非常好。事实上，你们的每一名员工，从经理到房间清洁工都彬彬有礼、乐于助人，无一例外。房间的标准远远超过了我的期盼。

　　However, I found that the hotel restaurant stopped serving breakfast at 8:30am. As I was on holiday, I would have liked to take my breakfast at around 9:30, thus I was unable to do so. I also spoke to several other guests who expressed the same disappointment. In addition, I feel that if you could supply newspapers in Chinese, the quality of stay for Chinese speakers, of whom the number has been on a steady rise in the past few years, would be considerablyenhanced.

　　然而，我发现宾馆的餐厅早上八点半便停止供应早餐了。因为我是在度假，很希望能够在九点半左右吃早餐，这样情况下就做不到了。我也跟其他几位客人谈过，他们也表达了同样的失望。还有，我感到如果你们能够提供中文报纸，那中国客人的住宿质量将大幅提升，要知道：过去的几年里，中国住客的人数一直处于上升中。

　　I would be happy to know if my suggestions have turned out to be useful in your constant improvementof your overall service.

　　我很希望知道自己的建议是否在你们不断提升整体服务的过程中派上了用场。

　　Looking forward to your reply.

　　Yours faithfully,

　　Kenny Gao

　　期盼受到您的回复。

　　您真诚的：

　　Kenny Gao

　　（二）题目：

　　You have a friend who is about to enter university and he wants you to advise him on which subject to specializein. He is very interested in history, but computer science offers better job prospects. Write a letter to give him some advices.(建议信)

　　范文：

　　Dear Jack,

　　You have asked me for my advice concerning whether you should study history or computer science at university and now I am trying to give you some useful suggestions.

　　亲爱的Jack：

　　你向我征询关于对你在大学里应该学历史还是电脑科学的意见，在此，我想给你一些有用的建议。

　　You must keep in mind that, above all, your university training is a preparationfor your future career. Therefore, your first consideration should be to study a subject which will best equip you to earn a living. There is no doubt that the field of computer offers far wider job opportunitiesthan history.

　　你首先应该牢记的一点是：你大学阶段的训练是为你将来的职业生涯做准备的。因此，你的首要考虑应该是要学一门科目，就要保证它能够为你将来谋生奠定最扎实的基础。毫无疑问，电脑专业要比历史专业更具就业潜能。

　　Besides, we are now in the age of a Hi-tech revolution. In the foreseeable future, not only will it be necessary for everyone to be computer-literate, it will also be necessary for him to be equipped with computer skills merely to earn a living! History, I’m afraid, however fascinatingit may be, offers few career prospects.

　　再者，我们现在处于高科技革命时代。在可以预见的将来，不但人人都需懂电脑，而且仅仅为了谋生也必须具备电脑技能。而对于历史而言，不管它有多么迷人，它所带来的就业机会却总是有限的。

　　Of course, you don’t have to devote all your time at university to studying computers and nothing else. On the contrary, I would recommend that you keep up your reading of history in your spare time. In that way, you will find that your leisure hours are enriched while you prepare yourself for a worthwhilecareer in computers.

　　当然，你没有必要将在大学里的所有时间都用在学电脑上，而对其它的课程都毫不理会。相反，我倒是建议你业余时间里读读历史，那样一来，你会发现在你为将来充满意义的电脑领域的职业生涯做准备的同时，你的业余时光也变得丰富多彩了。

　　Hope you find these suggestions useful in helping you make your decision.

　　希望你会感到这些建议对于你做决定有所裨益。

　　Yours sincerely,

　　Kenny Gao

　　你真诚的

　　Kenny Gao

　　五、雅思G类小作文书信范文：问询信

　　（一）题目：

　　You wish to immigrate to a country but are not sure about the requirements and applicationprocedure. Write a letter to the immigration officer of this country to ask about, say who you are and explain your qualificationsand experience.(问询信)

　　范文：

　　Dear Sir or Madam,

　　I would like to receive information regarding the immigration proceduresto Canada.

　　亲爱的先生、女士：

　　我希望能够得到有关移民加拿大流程方面的信息。

　　I am 34 years old and am currently working as senior mechanical engineer at ABC Tech Company in Shanghai. I hold a Bachelor’s and a Master’s degree from Shanghai Tongji University. I am married and my wife will be having our first child this coming autumn.

　　我今年34岁，目前是上海ABC技术公司的高级机械工程师，获上海同济大学学士学位和硕士学位，已婚，太太将于秋季生育我们的第一个孩子。

　　I have been considering immigrating to Canada for quiet some time and would like to know if my qualifications and work experience make me eligible to apply. I have enclosed my resume as well as a bank statement of my current financial status and my English proficiencylevel.

　　我考虑移民加拿大已经有相当一段时间了，很想了解一下以我的资历和工作经验是否具备申请资格。我随信附上了我的个人简历以及表明我本人经济状况的银行证明和我的英语水平等级证书。

　　I’d also like to know if my wife and I can make one application, or whether we’ll have to apply separately. In addition, if you could send me information regarding permanent residence in Canada, I’d be most grateful.

　　我还想知道我太太和我是否可以并作一个申请，还是我们必须分开来申请。此外，如果您能够给我寄送一些有关在加拿大永久居留的信息我将感激不尽。

　　I look forward to receiving the information at your earliest convenience.

　　Yours truly,

　　Kenny Gao

　　期盼尽早收到您寄来的信息。

　　您真诚的

　　Kenny Gao

　　（二）题目：

　　You are going to an overseasuniversity to study. Write a letter to the university asking about accommodation and airport pickup.(问询信)

　　范文：

　　Dear Ms. Morris,

　　I’m writing to inquire about some information regarding accommodation at your university and the airport pickup issue.

　　亲爱的Morris女士：

　　我来信的目的是想问一下有关贵校住宿安排和机场接机的事宜。

　　I’m a mature, female student and would prefer, as far as possible, to share some accommodationwith other mature female students, preferably in a quiet location. However, I have no objectionto living on campus as long as it is quiet enough for me to study. I’m also a non-smoker and would prefer to share with other non-smokers although this is a preference rather than a request.

　　我是一个成熟的女生，希望尽可能与其他成熟女生合住，最好是在安静的位置。然而，我不反对住在校园里，只要环境安静，不影响我的学业即可。我不吸烟，所以希望与其他不吸烟者合住，虽然这只是一个倾向而非要求。

　　I will arrive in London on August 26 from Shanghai and would be very gratefulif you could send someone to pick me up or, at the least, send me the details of how to get to the university by myself from London Heathrow Airport, as this will be my first time to the UK.

　　我将于 8月26日从上海抵达伦敦，如果您能安派一下接机，或者至少给我发一下如何从伦敦海斯陆机场前往学校的具体细节，我将万分感激，因为这将是我初次到英国。

　　I’m looking forward to receiving your reply and meeting you in person in September.

　　Yours sincerely,

　　Susan Gao

　　我期盼着收到您的答复并在9月份见到您本人。

　　您真诚的

　　Susan Gao

　　六、雅思G类小作文书信范文：推荐信

　　（一）题目：

　　Someone you know well is applying to a university abroad. Write a recommendationletter for him, say how you got to know him and why he is worth your recommendation.(推荐信)

　　范文：

　　Dear Sir or Madam,

　　I’m writing to recommend to you the outstandingpersonality and the super ability for learning of Mr. Robert Jiang.

　　亲爱的先生/女士：

　　我写信是向您推荐罗伯特?蒋先生的超凡个性与超强学习能力的。

　　I got to know Mr. Jiang a few years ago while I was teaching British literature to a class of English majors in which he was a student. His excellent performances on several occasions such as group discussions and open debatereally took me by great surprise. Never had I met a young student speaking English so fluently and accurately. His insightinto British literature as a whole as well as the perspectives he cut into the analysis of characters in the literature aroused my great curiosity about his first-class and unique capability of doing research work. Later on, upon his completion of the Bachelordegree, he moved on to pursue his study for a Master’s degree in the same field of study and I was very lucky to be his supervisor. Mr. Jiang has always been an honest person. He is very friendly to people and is very easy-going. Many of his classmates have mentioned on different occasions about how helpful he was to them and to which I simply cannot agree more.

　　我是几年前在给一个英语专业班级讲授英国文学时认识蒋先生的，那时他是班里的一名学生。他在比如分组讨论和公开辩论数个场合上的极佳表现确实让我暗自称奇。我从未遇到过英语讲得如此流利、准确的年青学生。他对英国文学整体的见解以及他对文学人物分析所切入的视角激起了我对他那一流的独特研究能力的好奇心。后来，在他完成学士学位的学习后，他继续在同一领域开始攻读硕士学位，我有幸成为他的导师。蒋先生历来诚实可信，对人友善，容易相处。他的很多同学在不同的场合提到过他的乐于助人，对此，我深表赞同。

　　Now Mr. Jiang is applying to your prestigious university for a chance to continue his Ph.D research. I hope you’ll find he is just as good as I’m now recommendinghim to be. And should you have any further questions, please feel free to contact me at the following e-mail address:……

　　现在，蒋先生正在向贵校提出申请，希望能够有机会前往从事他的博士学位研究。我希望您会发现他正如我所举荐他的那样好。如果您还有任何问题，请随时与我联系，我的电子邮箱是：……。

　　Truly yours

　　Kenny Gao

　　您真诚的

　　Kenny Gao

　　（二）题目：

　　You are asked to write a recommendation letter for someone you know well. Say who you are, how you got to know him or her, and why he or she is worth your recommendation. (推荐信)

　　范文：

　　Dear Sir or Madam,

　　I’m writing to recommend to you the outstanding personality of Miss Jiang Junlei.

　　亲爱的先生、女士：

　　我写此信旨在向您推荐姜君蕾女士的超凡个性。

　　I got to know Miss Jiang in 2002 while I was giving a placement test to a group of candidates who applied to our daytime English Intensive Training Program. It happened that she was in the group and she impressed me greatly with her friendly and lovely smile throughoutthe test. In the following year, while I was organizing a summer camp program with the participation of about 600 high school students coming from all parts of China, I immediately thought of her. The reason was very simple: she is kind, friendly, patient, helpful and loving, thus well suiting a position as class teacher. Besides, she had some experience in hospital nursing which made my choice of her more reasonableand she proved to me as well as to all my colleagues at the camp that my decision was just too perfect. In fact, I was quite surprised by her interpersonalcommunication skills with both the students and their parents though she was very young herself at the time.

　　我是2002年认识姜君蕾的。那时我在给一组报读我们全日制英语课程的学生进行分班测试，她便在其中。她自始至终友好而可爱的微笑给我留下了深刻的印象。第二年，当我在组织有600余名来自中国各地的中学生参加的夏令营项目时，我马上想到了她。理由很简单：她善良、友好、耐心、乐于助人、有一颗爱心，因此，非常适合做一名班主任。此外，她有一定的医院护理经验，这便为我选择她提供了愈加充分的理由。而她也最终向我以及我所有夏令营的同事们证明了我的决定是完美的。事实上，我极为惊讶她小小年纪，居然会有那么强的人际交流能力，在与学生及家长的交流中表现得可谓淋漓尽致。

　　After the summer camp, she told me that she would go to either Britain or Ireland to study for her bachelor’s degree. I wished her all the best and there she went. We have kept in touch regularly since then through e-mails. Last May, when she broke for the summer vacation, she came to my new department, Onlytoya IELTS &TOEFL Training Centre, to help me with some management and student consulting work. She drafted three cooperation agreements for me, wrote a dozen articles that we used on our website, gave numerous placement tests to our students, and gave an open lecture on studying and living in Ireland to about 400 Toya students. She was very well accepted by all Toya staff members and our students as well and became, indeed, an indispensableassistant to me. Something well worth mentioning from my academic perspective as professor in English linguistics and American literature is that her English was fluent and accurate, which convinced me that she is all quick to learn anything new. She told me that she often helps do quite some organization work at her university and at the Chinese Embassy in Ireland and had done a lot of traveling in Europe. Obviously, these experiences have greatly broadened her vision and enriched her life, making such a valuable asset in every field of work she is going to perform.

　　夏令营结束后，她告诉我要去英国或爱尔兰攻读学士学位。我给了她最美好的祝愿，她便启程了。我们从此便通过电子邮件定期保持着联系。去年五月份，她回国过暑假，便来到我的新部门：昂立雅思托福培训中心，帮助我做一些管理和学生咨询方面的工作。她为我起草了三份合作协议书、写了十余篇文章(我们用到了自己的网站上)、给众多的学生做了分级测试，还为托雅中心约400名学生做了一场有关在爱尔兰学习和生活的公开讲座。她受到了托雅中心所有员工和学生的欢迎，也成为我不可或缺的助手。有一点特别值得一提，这是从我作为英语语言学和美国文学副教授的角度来讲的，那就是：她的英语流利而准确，印证了她不凡的学习能力。她告诉我：她经常在所就读的大学里和中国驻爱尔兰大使馆帮忙做一些组织工作，还游历了欧洲，很显然，这些经历极大地开阔了她的视野、丰富了她的生活，这对于她将来要从事的任何领域的工作来讲都是一笔宝贵的财富。

　　All in all, it is both my pleasure and honorto write this recommendation letter for Miss Jiang and I guarantee the truthfulness of all that I have said about her.

　　总之，我很高兴，也很荣幸能够为她写此推荐信，并保证自己所讲的有关于她的一切都是真实可靠的。

　　Should you have any further inquiries, please feel free to contact me either by e-mail or phone at the following address and number:……

　　如果您有任何其它需要问及的事宜，敬请与我联系。我的电子邮箱和电话号码如下：……

　　Truly yours,

　　Gao Shengchang (Kenny Gao)

　　高胜长(Kenny Gao)

　　七、雅思G类小作文书信范文：投诉信

　　（一）题目：

　　A night club just opened near where you live. You are very unhappy about the situation because it disturbs the peace of the neighborhood. Write a letter to your local government official. Say who you are and explain why you are unhappy and suggest what should be done about it.(投诉信)

　　范文：

　　Dear Sir or Madam,

　　I’m writing to express my dissatisfaction with the horriblesituation I have been faced with recently.

　　亲爱的先生、女士：

　　我写此信是要就我最近所面对的可怕状况表达我的不满。

　　I’m a resident of Rose Park on St. Johnson Street. I had been enjoying my life since I moved here five years ago. However, a nightclub recently opened right across the street from my apartment block has completelychanged everything.

　　我是圣约翰逊大街玫瑰花园的居民。自我五年前搬到这里，我的生活一直很愉快。然而最近开在我们楼对面街道上的一家夜总会却改变了一切。

　　To begin with, the club itself is very unsightly. It has blackened windows with sexually explicit pictures displayed on the outside, which I find extremely offensive. Also, the noise level during the early hours of the morning is so intense that it has really disturbedmy sleep. Consequently, I find that I am unable to concentrate fully on my job, as I am often too tired.

　　首先，这家夜总会本身就很不堪入目。其窗户搞得黑乎乎的，外面贴着相当淫秽的画，这一点令我感到尤其难以忍受。此外，凌晨时刻的噪音太高，严重影响了我的睡眠，所造成的结果是由于太过疲倦，我无法全力专注于工作。

　　I work as a surgeon in the local hospital; therefore, I am sure you can see the gravity of my complaint. Indeed, the consequencesof my making any mistake due to my lack of sleep can be very serious indeed.

　　我是本地医院的外科医生，因此，我相信您能够看到我投诉的严重性。事实上，由于我缺乏睡眠而造成任何错误的后果将是十分严重的。

　　I understand that, as a member of the local government, you have the power to close the club down. Nevertheless, I know very clearly that people need to make a living and I would not like to be responsible for people losing their jobs. Hence, if you could please ensure that the offensive pictures are removed, and the noise level is kept to a minimumlevel, I would be more than satisfied.

　　我深知，作为当地政府的一员，您有权关闭这家俱乐部。然而，我也很清楚：人们都需要谋生，而我也不愿意对他人失去工作而负任何责任，因此，如果您能确保那些令人难受的画被撤掉、噪音控制在最低水平，我就将十分满意了。

　　I look forward to your reply.

　　Yours sincerely,

　　Kenny Gao

　　期盼得到您的答复。

　　您真诚的

　　Kenny Gao

　　　（二）题目：

　　You have recently made a purchase from the local department store. However, when you arrived home, you found a faultwith it. Write a letter to the manager, say what the product is, explain the problem and say what you’d like to be done about it.(投诉信)

　　范文：

　　Dear Sir or Madam,

　　I’m writing to complain about the recent purchase of a woolensweater from your department store on Philip Street, on August 25, 2007.

　　亲爱的先生、女士：

　　我写此信是要就我 2007年8月25日从你们在菲利普大街上的商店里购买的一件羊毛衫进行投诉的。

　　I recently washed the sweater in cool water, as per the instructions on the label. However, when I removed it from the machine, the garment was stretchedout of shape and no longer fits.

　　我最近按照标签上的说明用冷水洗了这件羊毛衫，然而，当我将它从洗衣机里取出时，这件衣服却变形了，再也不合身了。

　　I phoned the store last Tuesday (June 21) and spoke to the department manager, a Mr. Morris, who was rather rude on the phone and informed me that I could not get a replacement sweater as it was purchased at a reduced price. I felt really upset, for I have been a loyal customer of your store for many years and until this incident, never have had any complaints. I, therefore, feel disappointed to be treated in such a manner.

　　我上周二(6月21日)打电话到店里，是与一位叫Morris先生的部门经理讲的，他电话里很是无礼，告知我说因为这件衣服是降价购买的，因此不能退换。对此，我深感不满，因为我多年来一直是贵店的忠实顾客，在此事件之前，从来没有过任何投诉。因此，我对受到如此待遇深感失望。

　　I would, however, be perfectlysatisfied if you would kindly replace the sweater or refund my money, whichever is more convenient.

　　然而，我的要求并不高。如果你们能够给我退换一件，或者为我办理退费，怎么方便就怎么办，我都会非常满意的。

　　I look forward to hearing from you soon.

　　Yours truly,

　　Kenny Gao

　　期盼收到您的答复。

　　您真诚的

　　Kenny Gao